Management 1 – Module One and Module Two

P-E Corporate Services SA (Pty) Ltd Management Consultants

Management 1

A three-day programme for Supervisors and Managers

Being appointed as a manager or supervisor marks a significant change in the organisational role and responsibilities of the individual. The new manager must learn how to get results through others. This demands a whole new set of skills. The Management 1 training programme has been designed to ensure effective skills learning and transfer to the work situation. During the course, skill development is facilitated by audio-visual presentations, discussion, and role-plays. Extensive use is made of job aids, which make it easy for the trainee to apply the newly learned skills back on the job.

What Participants Will Learn

Skills are developed in seven fundamental areas :

Role of the Manager

• Core concepts of management
• Basic Techniques of People Management
• Feedback Skills

Managing Time

• Keeping and analysing a time log
• Short term on-the-job goals and constraints

Planning Work

• Determining areas of responsibility
• Negotiating operational objectives
• Developing work-plans, including standards, for achieving objectives
• Implementing work-plans

Making Decisions

• Using a six-step process for decision making under pressure
• Gathering information for decision making
• Decision making on-the-job (practice)

Controlling Work

• Controlling work through performance consequences
• Controlling work through follow-up procedures and corrective action
• Planning and monitoring the use of time (day timer)

Conducting Meetings

• Using a five-step model for meeting planning
• Leading effective meetings with a three-step procedure

Applying Policies, Procedures and Practises

• The function of Policies, Procedures and Practises
• Researching and summarising company Policies, Procedures and Practises for your job
• Applying Policies, Procedures and Practises in on-the-job applications

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