Business Management Consulting

Core Service Areas

Our primary goal is to enhance both individual and organisational performance within the more than 5000 organisations we are privileged to count as our clients. To do so we employ only the brightest and best professionals and offer services of consistently excellent quality. Our approach to problems and opportunities is pragmatic, balancing leading edge technology with mature judgement.

 

Core service areas are reflected below:

Management Consulting

• human resource strategy, policy and practice
• performance management and productivity improvement
• organisation design, job structuring and manpower planning
• strategy, change management and organisation development
• all aspects of reward managemnt - salary surveys, pay benchmarking and salary structuring, job evaluation, incentive scheme design and corporate governance
• leadership development and behavioural skills training

 

Consulting Philosophy

Our management consultants are experienced, versatile professionals. Thus while we provide objective advice, we also offer creative, often unique solutions to problems and opportunities. Our proven track record is based on an ability to exploit client-consultant synergy, while focusing rigorously on relevant business issues.

 

Client Orientation

We emphasise our client orientation by:

• Paying close attention to the client’s perceived needs, readiness for consulting assistance, sensitivities and special requirements
• Submitting detailed terms of reference, which justify the client’s expectations with regard to the outcomes to be achieved, the procedures to be used and the nature of the client-consultant relationship
• A searching diagnosis of the situation prior to the development of recommendations and solutions
• Consistent involvement of the client in the assessment
• Regular, formal assignment progress meetings with the client
• Maintaining flexibility and a willingness to adjust assignment content and process to emerging client needs and changes in priorities
• Treating each client enquiry on its merits

The goal is a client-consultant relationship, which will satisfy the client’s needs within the constraints of our professional standards.

 

Consultant Professionalism

Our consultants adhere to a strict code of professionalism built on:

• A range of appropriate skills, qualities and formally recognised qualifications acquired through extensive training, education and supervised experience
• Providing services, grounded in technical knowledge, which in turn is recorded and substantiated in an appropriate body of literature
• A code of ethics and practice standards governing both the delivery of services to clients and a willingness to give clients all the facts, findings or opinions revealed as a result of their work on an assignment including those which the client might not have expected or wanted

Accordingly we practice our professionalism to the benefit of our clients and the management consulting profession.

 

Business Focus

Our consultants approach business problems flexibly drawing on considerable personal and corporate business experience. Any assignment might involve:

• A single consultant or consultant team
• Diagnostic or process consulting work
• Generalist or specialist skill
• Customised or packaged expertise

An optimal approach invariably depends on the particular business to be addressed.

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